FAQs

As a tenant, you have certain rights, including the right to live in a safe and well-maintained home. The council or housing association is responsible for keeping your property in a reasonable state of repair and addressing any reported defects promptly. If they fail to do so, you may be entitled to claim back your rent and receive compensation.
If you’ve experienced issues with your council or housing association property, such as internal or external damage, there’s a high likelihood you can claim back your rent and seek compensation. To determine your eligibility, reach out to us, and we’ll assess your situation.

1. Contact Us: Use the “Call Me Back” button or fill out our contact form.
2. Initial Assessment: Speak with one of our specialist advisors for a preliminary review.
3. Home Visit: We’ll arrange for someone to visit your home and document the damage with photographs. If you have your own photos, sending them can expedite the process.
4. Legal Process: Our solicitors will handle your case on a no win, no fee basis. Once the evidence is collected, you can relax while we manage the claim. 

With over 35 years of experience, we have the expertise to present your case effectively, maximizing your chances of success. We handle your case directly, ensuring immediate attention and swift resolution.
We operate on a No Win No Fee basis. If your claim is unsuccessful, you won’t incur any costs. Should we win compensation for you, our fees are covered by your landlord and we retain a portion of the compensation. This will be agreed upon in advance.

"Act Now – Limited Time Only! Claim Your Compensation Today!"

“Don’t wait! Our housing disrepair claims are only available for a short period. Contact us now to
secure your compensation before it’s too late!”